Which of the following is an organizational risk factor for burnout in healthcare?

• A. Adequate staffing levels
• B. Excessive workload and long shifts
• C. Low administrative burden
• D. Supportive leadership

Answer: (B)

Organizational risk factors are systemic stressors in the work environment that increase burnout risk. Excessive workload and long shifts fit this category because they push staff to maintain high effort for extended periods with little opportunity for rest. That sustained effort leads to chronic fatigue, sleep disruption, reduced attention, and emotional exhaustion, all of which contribute to burnout. When people don’t have enough recovery time between shifts, their ability to cope with daily demands wanes, mistakes may rise, and job satisfaction drops.

In contrast, having adequate staffing, a lower administrative burden, and supportive leadership act as protective factors. They help distribute work more evenly, streamline processes, and provide resources and social support, which lessen stress and the likelihood of burnout.